

Lookback is a user research tool designed to enhance insights through real-time feedback. It empowers teams to connect with users effectively, fostering a culture of research-driven decisions.
Key features
- Live user interviews for immediate feedback.
- Screen sharing to observe user interactions.
- Session recording for later analysis.
- Collaborative tools for team insights.
- Customizable research workflows.
Pros
- User-friendly interface for easy navigation.
- Freemium model allows for initial exploration.
- Strong collaboration features enhance team engagement.
- Real-time feedback improves research quality.
Cons
- Freemium limits may restrict advanced features.
- Performance can lag during high-traffic sessions.
- Learning curve for some advanced functionalities.