

Rocket.Chat provides a customizable chat solution for customer support and team collaboration. It features both free and paid options to suit various needs.
Key features
- Customizable chat interface
- Multi-channel support (web, mobile, desktop)
- Integration with various tools and APIs
- Real-time messaging and notifications
- User role management
Pros
- Affordable pricing with a free tier
- Highly customizable for specific business needs
- Strong community support and documentation
- Robust integration capabilities
Cons
- Some advanced features are limited to paid plans
- Learning curve for new users
- Performance may vary with large teams