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About Zoho Assist Desk Bot
Zoho Assist Desk Bot automates ticket management and enhances customer interactions. It offers various pricing plans tailored for different business needs.
Key Features
- AI-powered ticket classification
- Customizable response templates
- Integration with popular CRM tools
- Multi-channel support for customers
- Real-time analytics and reporting
Pros
- Affordable pricing for basic plans
- User-friendly interface
- Strong integration capabilities
- Good customer support
- Scalable for growing businesses
Cons
- Limited features in basic tier
- Higher tiers can get expensive
- Steep learning curve for advanced features
- Some integrations may require additional setup
- Occasional performance lags during peak hours
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