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Zoho Assist Desk Bot

4.5
(22 ratings)

Zoho Assist Desk Bot streamlines customer support with AI-driven solutions. Pricing starts at $12/month for essential features.

About Zoho Assist Desk Bot

Zoho Assist Desk Bot automates ticket management and enhances customer interactions. It offers various pricing plans tailored for different business needs.

Key Features

  • AI-powered ticket classification
  • Customizable response templates
  • Integration with popular CRM tools
  • Multi-channel support for customers
  • Real-time analytics and reporting

Pros

  • Affordable pricing for basic plans
  • User-friendly interface
  • Strong integration capabilities
  • Good customer support
  • Scalable for growing businesses

Cons

  • Limited features in basic tier
  • Higher tiers can get expensive
  • Steep learning curve for advanced features
  • Some integrations may require additional setup
  • Occasional performance lags during peak hours

Ratings & Reviews

5
11
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