WATI

WATI helps businesses engage with customers through automated WhatsApp messaging. It streamlines communication, enhancing customer support and marketing efforts.

Key Features

• Automated WhatsApp messaging
• Multi-agent support
• Customizable templates
• Integration with CRM systems
• Analytics and reporting tools

Pros

• User-friendly interface
• Freemium pricing model
• Effective for customer engagement
• Supports multiple languages

Cons

• Limited features in the free version
• No voice call capabilities
• Learning curve for advanced features
• Integration may require technical setup