WATI

WATI helps businesses streamline communication via WhatsApp. It provides tools for customer engagement and support, making interactions seamless and efficient.

Key Features

• WhatsApp Business API integration
• Automated messaging capabilities
• Multi-agent support for teams
• Customizable templates for quick responses
• Analytics for message performance tracking

Pros

• User-friendly interface
• Strong automation features
• Cost-effective with freemium options
• Supports multiple team members
• Real-time communication insights

Cons

• Limited features in the free plan
• Learning curve for advanced automation
• Occasional performance lags under heavy use
• No built-in CRM integrations
• Exporting data can be cumbersome