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SAP CX Sentiment logo

SAP CX Sentiment

4.5
(27 ratings)

Discover customer insights with SAP CX Sentiment. This tool helps analyze and understand customer sentiment.

About SAP CX Sentiment

SAP CX Sentiment provides businesses with tools to gauge customer emotions and feedback. It enhances decision-making through sentiment analysis.

Key Features

  • Real-time sentiment analysis
  • Integration with SAP CX platform
  • Customizable dashboards
  • Multi-channel support
  • Actionable insights generation

Pros

  • High accuracy in sentiment detection
  • User-friendly interface
  • Strong integration capabilities
  • Supports multiple languages
  • Regular updates and improvements

Cons

  • Pricing details not publicly available
  • Limited customization options for reports
  • Learning curve for advanced features
  • May require additional training resources
  • Performance may vary with large datasets

Ratings & Reviews

5
14
4
13
3
0
2
0
1
0

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