Refract

Refract specializes in call transcription and sales coaching, helping teams improve their performance. Its subscription model offers flexibility for various business sizes.

Key Features

• Call transcription for accurate record-keeping.
• Sales coaching tools to enhance team performance.
• Tailored subscription plans to fit different business needs.
• User-friendly interface for easy navigation.
• Secure data handling and privacy protection.

Pros

• High-quality call transcription accuracy.
• Improves sales team coaching and performance.
• Flexible subscription plans to suit various budgets.
• Positive user feedback and high ratings.

Cons

• Pricing details not publicly available.
• Limited advanced analytics features.
• May have a learning curve for new users.
• Export options could be more comprehensive.