Qualtrics XM Discover

Qualtrics XM Discover helps enterprises gain insights from customer data. It focuses on sentiment detection and customer support improvements.

Key Features

• Advanced sentiment analysis capabilities
• Real-time customer feedback collection
• Integration with existing customer support systems
• Robust reporting and analytics dashboard
• Customizable survey and feedback options

Pros

• High accuracy in sentiment detection
• User-friendly interface
• Strong integration capabilities
• Comprehensive reporting tools

Cons

• Pricing details are not publicly available
• May have a steep learning curve for new users
• Limited features in lower-tier plans
• Performance may vary with large data sets