Olark

Olark provides live chat software that enables businesses to engage with their customers directly. It offers tools for real-time communication and customer insights.

Key Features

• Real-time chat support
• Customizable chat widget
• Transcripts for chat history
• Visitor insights and analytics
• Integrations with popular tools
• Mobile-friendly interface

Pros

• Easy to set up and use
• Customizable appearance
• Helpful analytics dashboard
• Supports multiple languages
• Good customer support

Cons

• Pricing may be high for small businesses
• Limited features in the basic plan
• No free version available
• Mobile app lacks some desktop functionalities
• Learning curve for advanced features