Lookback

Lookback is a user research tool designed to enhance insights through real-time feedback. It empowers teams to connect with users effectively, fostering a culture of research-driven decisions.

Key Features

• Live user interviews for immediate feedback.
• Screen sharing to observe user interactions.
• Session recording for later analysis.
• Collaborative tools for team insights.
• Customizable research workflows.
• Integration with various research tools.

Pros

• User-friendly interface for easy navigation.
• Freemium model allows for initial exploration.
• Strong collaboration features enhance team engagement.
• Real-time feedback improves research quality.

Cons

• Freemium limits may restrict advanced features.
• Performance can lag during high-traffic sessions.
• Learning curve for some advanced functionalities.
• Limited export options for session data.