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Heap Pulse

4.4
(23 ratings)

Heap Pulse is a powerful tool designed to enhance customer support and VOC analytics.

About Heap Pulse

Heap Pulse provides insights into customer interactions and feedback. It is ideal for companies looking to improve their customer experience through data-driven decisions.

Key Features

  • Subscription-based pricing with multiple tiers.
  • Focus on customer support optimization.
  • Advanced voice of customer analytics.
  • User-friendly interface for data analysis.
  • Real-time feedback collection.
  • Integration with various platforms.

Pros

  • High user satisfaction rating of 4.4.
  • Robust analytics capabilities.
  • Flexible subscription options.
  • Intuitive user interface.
  • Strong focus on customer insights.

Cons

  • Pricing details not publicly available.
  • Limited features in lower pricing tiers.
  • Potential learning curve for new users.
  • Lacks some advanced analytics features compared to competitors.
  • Export options may be restricted.

Ratings & Reviews

5
9
4
14
3
0
2
0
1
0

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