Gladly Sidekick Tags

Gladly Sidekick Tags enhances customer support by categorizing tickets efficiently. It adapts to various team sizes and needs through flexible subscription plans.

Key Features

• Customizable tagging options for better ticket management.
• Integration with existing customer support platforms.
• Real-time analytics for tracking support performance.
• User-friendly interface for quick team adoption.
• Automated tagging to reduce manual workload.

Pros

• Intuitive design simplifies user experience.
• Flexible subscription plans for different team sizes.
• Strong analytics features for performance insights.
• Seamless integration with other tools.

Cons

• Pricing details are not publicly available.
• Limited advanced features in lower-tier plans.
• Potential learning curve for new users.
• Exporting data can be cumbersome.