8×8

8x8 combines contact center, global telecommunications, video messaging, and low-code APIs. It's designed to enhance customer experience through unified communication tools.

Key Features

• AI-powered analytics for better insights
• Integrated video messaging capabilities
• Low-code APIs for custom integrations
• Global telecommunications solutions
• Unified contact center management

Pros

• Comprehensive communication tools in one platform
• User-friendly interface with easy navigation
• Strong customer support and resources
• Customizable features for various business needs

Cons

• Higher pricing compared to some competitors
• Limited advanced features in basic plans
• Potential learning curve for new users
• Integration may require technical expertise